×
22
Fashion Jobs
LEVI'S
Regional Total Rewards Manager
Permanent · Singapore
LEVI'S
Manager, Trade Compliance - Regional
Permanent · Singapore
LEVI'S
Marketing Manager
Permanent · SINGAPORE
L'OREAL GROUP
Business Development Manager - l'Oreal International Distribution (Lid)
Permanent · Singapore
ESTÉE LAUDER
Supply Chain Executive (6 Months Contract), Travel Retail Apac
Fixed-term · Singapore
LEVI'S
Director, Marketplace Insights - Eap
Permanent · Singapore
LEVI'S
Assistant Manager, HR
Permanent · Singapore
LEVI'S
Director, Corporate Affairs, Asia, Middle East And Africa
Permanent · Singapore
LEVI'S
Inventory Management Lead, Asia
Permanent · Singapore
LEVI'S
Merchandising Operations Specialist
Permanent · Singapore
LEVI'S
Specialist, Brand Analytics & Tools
Permanent · Singapore
LEVI'S
Manager, Global Strategic Sourcing
Permanent · Singapore
LEVI'S
Stylist/ Senior Stylist
Permanent · Singapore
LEVI'S
Head of Diversity, Equity & Inclusion (Ama)
Permanent · Singapore
LULULEMON
Key Leader | Marina Bay Sands
Permanent · Singapore
LULULEMON
Key Leader | Singapore Takashimaya Ngee Ann City
Permanent · Singapore
LULULEMON
Educator | Singapore Duxton Road
Permanent · Singapore
LULULEMON
Key Leader | Singapore Duxton Road
Permanent · Singapore
LULULEMON
Educator | Singapore Takashimaya Ngee Ann City
Permanent · Singapore
LULULEMON
Educator | Singapore Ion Orchard
Permanent · Singapore
LULULEMON
Assistant Manager | Singapore Duxton Road
Permanent · Singapore
LULULEMON
Educator | Singapore Marina Bay Sands
Permanent · Singapore
Published
Jun 21, 2021
Reading time
2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

John Lewis slammed over fees charged to third-party brands

Published
Jun 21, 2021

Employee-owned retailer John Lewis Partnership has been criticised by a number of brands because of fees it charges labels to sell through John Lewis.


John Lewis



The company has been talking up the addition of a large number of new brands in recent periods as it evolves to a business with a heavy focus online and adopts a partial marketplace model.

The Times reported that John Lewis chair Sharon White has brought Alix Partners on board to renegotiate supplier contracts. These contracts see brands paying John Lewis up to 50% of every sale in fees and commission.

The unnamed CEO of one fashion label said he was "flabbergasted" when already “ridiculous” fees were raised.

The supplier said John Lewis is “already the most expensive in the market. To do that after the year we’ve had was very disappointing. We are seriously looking at pulling out”.

Two other unnamed brands said that they've negotiated discounts to their rates with John Lewis while Cornish fashion brand Seasalt said it has cut ties with the department store chain for “strategic reasons” and will focus on its webstore deals with M&S and Next, as well as on its own website.

Commission rates vary widely across the retail sector and the Times said Next charges a commission of 38% to sell on its website while M&S charges a similar rate, after having entered the third-party arena only last year. 

John Lewis recently announced that it would allow 100 new brands to list on its website and sell directly to consumers. The newspaper also said that it upset some brands before the pandemic by adding extra charges for every product ordered via its website and for every return.

John Lewis is itself in a difficult position having seen its profits falling in recent years and having an urgent need to turn itself around. But negative publicity surrounding the fees its charges could also be something of an own goal for a company that relies very much on its ethical image and that wants to attract maximum traffic to its webstore by offering an attractive selection of labels.

Copyright © 2021 FashionNetwork.com All rights reserved.